Jordan

A concrete action to face violence against women

Women and girls in refugee and host communities in Jordan face high rates of sexual harassment and violence. Within these contexts, women and girls are isolated and lack the means to make complaints, seek psychosocial counseling and legal support.

Since 2019, ActionAid has developed and widely disseminated a mobile platform suitable for women of all ages to access the services they need. In November 2019, an innovative platform was launched: it is an easy-to-use Facebook chat box with useful information on grievance mechanisms, service provider contacts, and gender-based violence awareness.

The platform has grown significantly, in terms of location, number of services (including legal, child protection, health, etc.) and target population (e.g., youth, etc.). In cooperation with the users, a specific and distinct identity of the project "Darb Alaman"-Safe Route-was created to facilitate recognition by the target groups and collaboration and inclusion of other institutions offering the necessary services. In addition, the technological system was strengthened to prevent bugs and promote user security.

Darb Alaman has been translated into English for other non-Arabophone nationalities living in Jordan. ActionAid (AA) also strengthened its monitoring tools. Finally, AA explored a new way of promoting the GBV chatbot through influencers in Jordan, which recently had a significant impact on the number of users.

Due to the progress achieved today, the GVB chatbot tool is also operational on WhatsApp and actively engaged 3,391 users. ActionAid also intervenes offline through outreach and training activities, both to local authorities and with other civil society organizations. The project also involves existing local groups, training leaders and developing materials that can later be used again to train other community members by investing in peer education.

Are you interested in this project? Contact us to learn more.

Photocredit : Tala Mashaqbeh